Draft policy for review — to be confirmed by Fuyuka Works before launch.
Changed your mind?
You can cancel an online order within 14 days of receiving it. Items must be returned unworn, unwashed and with their original labels attached.
How to return
Contact us with your order number and the items you would like to return, and we will send you the return instructions.
Refunds
Once your return has been received and checked, your refund is made to the original payment method.
Faulty items
If something arrives damaged or faulty, tell us as soon as you can and we will arrange a replacement or a refund. Your statutory rights are not affected.